Privacy Policy


 

MultiBusiness Ltd

 

Privacy Policy

 

At Multibusiness Ltd we’re committed to protecting and respecting your privacy. Your privacy is extremely important to us so we only use the information you provide about yourself and your company to answer your enquiry or to help us to improve our service to you. We do not share this information with any third party except to the extent necessary to answer your enquiry if that enquiry requires the involvement of a third party.

 

This Policy explains why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure.

We may change this Policy from time to time. By using our services, you’re agreeing to be bound by this Policy.

 

Any questions regarding this Policy and our privacy practices should be sent by email to dpo@multi-business.com

 

Who are we?

 

Multibusiness Ltd was established in 2009 to service the accountancy and taxation needs of small to medium businesses.  We are based in Pafos, Cyprus as well as spending much of our time travelling to meet our clients around the country.

 

We pride ourselves on the personal service we provide and we value the relationships we build with our clients.

 

How do we collect information from you?

We obtain information about you when you contact us, for example, when you inquire about products and services or provide us with what we need to provide you with regular accounting and taxation services and advice.

What type of information is collected from you?

 

Multibusiness Ltd only processes the minimum personal data required to fulfil our contractual obligations. We will securely store all personal data (hard copies and electronic copies) even if you no longer have a valid contract for us to provide services based on the various applicable laws for the retention period of the data.

 

Who has access to your information?

 

Only Multibusiness Ltd employees who need access to your personal data to perform their duties in providing the contracted services will have access to the data.

 

We will not sell or rent your information to third parties.

We will not share your personal information with third parties for marketing purposes.

Third Party Service Providers working on our behalf:

We may pass your information to our third party service providers, agents subcontractors and other associated organisations for the purposes of completing tasks and providing services to you on our behalf (for example when opening a bank account). However, when we use third party service providers, we disclose only the personal information that is necessary to deliver the service and we have a contract in place that requires them to keep your information secure and not to use it for their own direct marketing purposes. Please be reassured that we will not release your information to third parties beyond Multibusiness Ltd for them to use for their own direct marketing purposes, unless you have requested us to do so, or we are required to do so by law, for example, by a court order or for the purposes of prevention of fraud or other crime.

 

Third Party Product Providers we work in association with:

We work closely with various third-party providers to facilitate the running of your business. If you choose to use the facilities offered the respective third party will use your details to provide you with information and carry out their obligations arising from any contracts you have entered into with them. In some cases, they will be acting as a data controller of your information and therefore we advise you to read their Privacy Policy.  These third-party product providers will share your information with us which we will use in accordance with this Privacy Policy.

 

We may transfer your personal information to a third party if we’re under a duty to disclose or share your personal data in order to comply with any legal obligation or to enforce or apply our terms and conditions. However, we will take steps with the aim of ensuring that your privacy rights continue to be protected.

 

 

 

How we use your information

 

We use your information so that we can provide accountancy and taxation services. If you are a client, as we review your information in the preparation of your accounts and tax returns we may contact you regarding services and offers which we think might be beneficial to you in the running of your business, or in respect of your personal tax affairs. If you have contacted us expressing an interest in our services we may from time to time contact you with newsletters, guides and information about our services which we think you would be interested in. If at any point you no longer wish to receive communications from us email info@multi-business.com.

 

How you can access and update your information

 

The accuracy of your information is important to us. We’re working on ways to make it easier for you to review and correct the information that we hold about you. In the meantime, if you change email address or any of the other information we hold is inaccurate or out of date, please email us at info@multi-business.com.

 

You have the right to ask for a copy of the information Multibusiness Ltd holds about you.

 

Security precautions in place to protect the loss, misuse or alteration of your information

 

Non-sensitive details (your email address etc.) are transmitted normally over the Internet, and this can never be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to us, and you do so at your own risk. Once we receive your information, we make our best effort to ensure its security on our systems.

Links to other websites

Our website may contain links to other websites run by other organisations. This privacy policy applies only to our website‚ so we encourage you to read the privacy statements on the other websites you visit. We cannot be responsible for the privacy policies and practices of other sites even if you access them by using links from our website.

 

In addition, if you linked to our website from a third party site, we cannot be responsible for the privacy policies and practices of the owners and operators of that third party site and recommend that you check the policy of that third party site.

 

Cookies

 

A cookie is a tiny text file that is stored on your computer. Multibusiness Ltd may use cookie data, on page website behaviour, and click through data from digital media to personalise your website experience. We may use cookies – including analytics cookies provided by companies such as Google – in order to tailor your experience on our site according to the preferences you have specified. However, we will only access the information that we stored in your cookie file. We will not access any information stored in a cookie placed by other websites. Our cookies do not contain personally identifiable information, other than your IP address, which itself is only very rarely enough to identify you as an individual.

 

Your information rights

 

You have a number of rights in relation to your personal information and the opportunity to choose how it is used.

 

You can:

 

  • Obtain copies of the personal information Multibusiness Ltd holds about you (known as a “subject access request”)
  • Request that Multibusiness Ltd corrects or update personal information we hold about you
  • Ask that Multibusiness Ltd erases or restrict the way in which we use your information. This includes asking that we do not process information relating to your political opinions.
  • Request that personal information you have given your consent for Multibusiness Ltd to use is provided in an electronic format so it can be transferred to another data controller (also known as “data portability”)

 

We provide you with the opportunity to opt-out of receiving communications from us easily and promptly. Our unsubscribe requests are processed weekly, and other changes are processed twice a month.

 

 

Review of this Policy

 

We keep this Policy under regular review. 

 

Contacting us and further information

 

If you have any questions about our privacy policy, our use of personal data or if you wish to exercise your rights in respect of your personal information, please contact us by sending an email to dpo@multi-business.com or telephoning our company on 26100315.

 

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